The agreement that runs the service.

1. The service.

limena ("we", "us") provides a hosted software service for running accessibility audits, managing programs, and integrating with developer tools. You ("you", "customer") use the service under these terms.

2. Account, security, and use.

You're responsible for keeping your sign-in credentials secure and for everything done in your workspace. If you suspect unauthorized access, email ryan@shortux.com and we'll lock the account.

You agree not to:

• Scan URLs you don't own or don't have authorization to scan.
• Use the service to scan competitors' sites for the purpose of disclosing their security or accessibility posture publicly without their consent.
• Attempt to reverse engineer, decompile, or extract limena's source code.
• Use the service in violation of Canadian law or the laws of your own jurisdiction.

3. Bring your own LLM.

If you connect an LLM provider (Anthropic, OpenAI, Azure, OpenAI-compatible), the responsibility for the LLM usage, billing, and compliance rests with you. limena passes your key through to the provider on your behalf and never stores their responses except the user story text you explicitly save. You agree that the LLM provider's terms apply to your use of their API.

4. Tracker integrations.

Linear, Jira, and GitHub integrations operate using OAuth tokens you grant us. We use those tokens only to perform the actions you initiate (create issue, post comment, read issue state). You can disconnect at any time from Settings → Integrations.

5. Billing.

• Plans are billed monthly or annually in advance via Stripe.
• Monthly plans cancel at the end of the current billing period.
• Annual plans are pro-rated on early cancellation.
• Price changes affect renewals only; in-progress periods are honoured at the rate you signed.
• Founding-rate signups (the first ten Practice-tier customers) lock the founding rate for two years, then renew at standard pricing.

6. Free trial.

The 14-day free trial requires no credit card. During the trial you can create up to three properties and run unlimited audits. After 14 days, your workspace becomes read-only for 30 days; we delete it at day 90 unless you've signed up for a paid plan.

7. Service availability.

We aim for 99.5% monthly uptime. Enterprise customers receive a written SLA with their contract; lower tiers have no contractual uptime commitment. If the service is materially unavailable for more than 24 hours in a billing month, contact us for a pro-rated credit.

8. Your data, your IP.

You retain all rights to the URLs you scan, the findings limena produces against them, the annotations you write, and any data you upload. We claim no ownership of customer content. We may use aggregated, anonymized statistics to improve the service (e.g., "how often does pattern X recur across workspaces") but never customer-identifiable information.

9. limena's IP.

The limena platform, brand assets, design system, source code, and documentation are owned by us. Nothing in these terms transfers ownership of those to you.

10. Warranty disclaimer.

limena provides the service "as is" without warranty of any kind. We don't guarantee that the scanner catches every accessibility issue or that fixed findings stay fixed without further changes on your side. Accessibility scanning is necessarily a partial signal; manual testing and lived-experience review remain irreplaceable.

11. Limitation of liability.

To the extent permitted by law, limena's total liability arising from your use of the service is limited to the fees you paid us in the twelve months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

12. Indemnification.

You agree to defend and hold limena harmless from third-party claims arising from your use of the service in violation of these terms or applicable law (e.g., scanning sites without authorization).

13. Termination.

Either party can terminate at any time with notice. We may suspend or terminate accounts that violate these terms (e.g., scanning others' sites without consent, abuse of the service). On termination we'll provide a 30-day window to export your data, after which it's deleted within 90 days.

14. Governing law.

These terms are governed by the laws of Ontario, Canada. Disputes will be resolved in Ottawa courts, except where required otherwise by your local consumer-protection law.

15. Changes to these terms.

Material changes will be communicated by email at least 30 days before they take effect. Continued use after a change constitutes acceptance.

16. Contact.

Questions: ryan@shortux.com. Postal mail: limena, c/o Short UX, Ottawa, Ontario, Canada.